Notice about Refund Processing (April 5)

If you have placed multiple orders with us yesterday (4/5) and have received the shipping notifications, we mostly likely have combined your orders and issued the refund if applicable. However, you may have not received the refund notifications yet and the refund remains pending.

Please allow some time for the refund to be processed.

We've reached out to Shopify and they said the refund may be labeled as pending up to 2 business days. Read here for Shopify's Refund Q&A. 

We'll keep an eye on it and please rest assured.

Sorry for the inconvenience. If you have further questions, please do not hesitate to contact us via email: love@thepinkyelephant.com

Thank you so much for your understanding! 

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